Paul J.'s review of McLean Company Rentals

McLean Company Rentals

Customer Reviews & Ratings
Complaint Posted 11/12/2019
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Do not ever rent with them, do not ever deal with them.
I wrote a very long review on yelp. They put us through hell, and hey, what do they care? Their model is to make money and do nothing. That is most property management companies but these guys are far worse. We had several unsafe and/or broken things in our rental which were never actually addressed. What ended up breaking us was when they moved in active drug dealers across the way from our place. Being a friendly, nice little mid-century complex in Warm Sands, Palm Springs, I said hi and they new neighbor told me that they'd just moved in from another McLean property. The rest was an ongoing nightmare. People drugged out, passed out by the pool (or at the new neighbors front door), things stolen, constant pick ups of various characters (a person shows up for 5 minutes who you probably never see again and then leaves). A lot of scary looking people were suddenly around all the time. We and many neighbors called and wrote McLean, the Police, etc. Nothing happened except.... I had finally lost my temper (since we several had ongoing issues in our apartment, including a gas leak from a water heater which lasted the duration of our six months, two floods from their seemingly unfixable sprinklers, a broken and leaking toilet which rotted the walls, a window which wouldn't close or lock (not fun when people are actively selling, buying, and transporting narcotics outside). While I'd always been polite and patient with them I lost my patience after I actually ended up in the ER with a panic attack. I wrote them a pretty direct email. I had to, they ignored our, and several of our neighbors complaints, pictures, and videos of druggies passed out by our pool, the new neighbor's door, or simply, videos of thefts, or, just hanging around.... waiting to score. The police helped a little but not much. It was all so scary, ridiculous, and unnecessary. Either way, their answer was to kick us out. We were model tenants who always paid our rent and actually put money into our apartment because so many things were broken or falling down (like our fence). But hey, boot out the people who are making noise about the problems, right? I guess I sound like an idiot for renting such a place but it was a beautiful (at first glance) mid-century modern place, it felt great, the neighborhood was safe, and we'd seen too many places that just weren't very good. Little did we know we picked the worst one- because McLean managed it. Don't ever deal with them, you are just asking for trouble, or, health issues.
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Additional Business Information
Hours   Phone   (760) 322-2500 Address   477 South Palm Canyon Drive, Suite 1
Palm Springs, CA 92262
Website   Email  
Contact   Michael Mclean Other  
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