HireRight, Inc.

1.3 star rating Rating - based on 154 reviews & complaints
As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs.  
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HireRight, Inc. Categories
Employment Screening, Training & Services
Drug Testing Services

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Customer Reviews, Ratings & Complaints
Complaint Posted 11/8/2019
You are a horrible company
I've never had issues with a background check in the past, and I've even been cleared for a top-level security clearance from the government. You guys say you couldn't verify a job I had from 9 years ago and when I try to call the line says "Due t... Read More »
 
 
 
Complaint Posted 10/28/2019
The only screener who is unable to verify my employment dates
I have changed jobs quite a lot of times throughout my career and screeners have been able to verify my employment history within a few days without any problems, until HireRight...or more like HireWrong. HireWrong contacted me saying that they we... Read More »
 
 
 
Complaint Posted 10/22/2019
Bad Experience
Really unprofessional experience with this company conducting screening for my employer, Leidos. The company indicated it was unable to obtain transcripts from a University(not the one I graduated from) due to a "hold" on the transcripts. I went t... Read More »
 
 
 
Complaint Posted 10/18/2019
Disgusted and Concerned
HireRight called and left a voicemail wanting to verify employment on someone who has worked for us. They are outsourcing to a foreign country, the voicemail and call back was unintelligible. It was clearly someone reading a script who does not sp... Read More »
 
 
 
Complaint Posted 10/8/2019
Totally nonsense
I've been already contacted by this agency two times for nonsense reasons. At first they wanted contact of someone who is employer of my previous employer(owner of company where I used to work) ???!!! And then they wanted to send them my address w... Read More »
 
 
 
Complaint Posted 9/18/2019
DUMB, RUDE, AND LAUGHABLE COMPANY
"HireRight"? More like HIREWRONG. I've had background checks done on my for prior jobs but this is the first time I've dealt with HireWRONG and they are no doubt the WORST background check company EVER. HireWRONG clearly is a selfish company with... Read More »
 
 
 
Complaint Posted 8/28/2019
Terrible company. Incompetent. No transparency. Affected my job, life
I would give negative stars if possible. This company is the pits. I was hired by a university and they use them as their third party background checkers. It has taken them over 8 days to complete a background check (still not done as of this writ... Read More »
 
 
 
Complaint Posted 8/27/2019
WRONG, DUPLICATE, UNNECESSARY INFORMATION
I called in to inquire about a pending charge (before the background check completed) and they elected to include a "Self-Reported Court Record" under the report. On top of that, the info was inaccurate and worst of all, they duplicated the single... Read More »
 
 
 
Complaint Posted 7/25/2019
Dumb and Dumber
1) You have to hold their hand during the entire background check process and spoonfeed them the information. They will take zero effort at any point and time during the process. 2) VERY slow processing times. 3) Every customer service agent I h... Read More »
 
 
 
Review Posted 7/4/2019
CLASS ACTION AGAINST HIRERIGHT
THERE SHOLUD BE A CLASS ACTION AGAINST HIRERIGHT FOR RUINING PEOPLES LIVES FROM LIES FROM COMPANIES WHICH HAS NO PROOF OF ANY SORT OR JUST OUTRIGHT LIE,............AND HIRERIGHT ACCEPTS IT??? AS WHAT IT IS???............DIREGARDING THE PERSON OR T... Read More »
 
 
 
Complaint Posted 6/18/2019
Incompetent - Needs a Class Action ASAP
I have never dealt before with such incompetence. It's beyond understating, for example, I have a letter from my school, they will not recognized as proof, they will not call the school either, after calling the wrong number for months. Finally th... Read More »
 
 
 
Complaint Posted 6/11/2019
HireRight?? Cannot even verifiy current employer
I have never had the pleasure of having HireRight do a background check on me, until now. As if the hiring process isn't difficult enough. Now I feel as though everything that I have ever done since I was 13 is under a microscope. I have disclosed... Read More »
 
 
 
Complaint Posted 5/28/2019
Not good what so ever.
I have been waiting near 3 weeks now for my background check to go through. They told me it would be done last week Wednesday than said Friday than now are saying the 29th. This is absolutely ridiculous and needs to change. People are trying to ge... Read More »
 
 
 
Complaint Posted 5/1/2019
Aggressive and Incompetant
I have had background checks in the past, and never had a single issue or worry about any of it. However, this time around with HireRight, it was very frustrating and time-consuming. In spite of the abundance of information and explanation I provi... Read More »
 
 
 
Complaint Posted 4/26/2019
Spam generating company
The main business of Hireright is very likely generating spam and phishing. The 'background check" ruse makes sure that standard spam filters do not block mails from Hireright, and every client who falls for that generate a bunch of potential vict... Read More »
 
 
 
Complaint Posted 3/27/2019
They reached the Himalaya of lack of professionalism
The process lasted several weeks, they basically dropped my file because they could not get an answer from a mail they sent to a generic mail address of my High School. I had to do all the work for them. They leave work at 3pm, lunch break of 1-2h... Read More »
 
 
 
Complaint Posted 3/20/2019
BBB and FTC warn against using HireRight
I registered with a company that offers jobs with a background check. My first concern was that I signed up for the general background check and they tried to charge me for the 3 year check. The general background check did not require my SS# so I... Read More »
 
 
 
Complaint Posted 3/20/2019
NIGHTMARE
Slow, annoying and worst of all totally inept Read More »
 
 
 
Complaint Posted 3/1/2019
I HATE them! I will avoid any employer that utilize HireRight
I have a perfect record but their online system made an irreversible error and customer service said it was MY fault that they couldn't reach the company. HireRight is making me appear as if I am sketchy and not credible to my employeer. Read More »
 
 
 
Complaint Posted 2/6/2019
Incompetent Company
After completing the data entry in HireRight's background check database, I received a response stating that I worked more years than I really did with a former company. They stated that if the information was incorrect please provide documentatio... Read More »
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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